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In the News...(see below)

What's New ...

2009 ASQ world conference

Dr AV Feigenbaum:
"Total Quality Management Provides a Solution for Current Economic Woes"

As guest speaker and honoree for receiving the Nation’s Highest Award for Technology and Innovation, Dr. Armand V. Feigenbaum's presentation emphasized the importance for business and technical leaders to apply what has been learned from America’s historic resurgence as a competitive world quality leader during the 1980’s to pump consumer confidence and financial vitality back into the currently struggling national and global economy.
Dr. Feigenbaum stressed that, "In today’s global markets Management Innovation is the principal driver of business growth and Quality is the principal driver of Market Strength." The synergies of these two powerful drivers, working in tandem with each other is, potentially, a source that could dramatically influence a return of public confidence and provide a positive incentive for a healthy business recovery.  

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BOSCON 2009
SOLD OUT
Boscon Header

Managing Quality in a Tight Economy

Featuring luncheon speaker
Dr. Armand V. Feigenbaum
Presenting
"INNOVATION AND THE POWER OF TOTAL QUALITY MANAGEMENT"


May 01, 2009 - GENERAL SYSTEMS COMPANY, Inc. - Pittsfield, Massachusetts
Dr. Armand V. Feigenbaum being greeted at Boscon Dr. A.V. Feigenbaum, President and CEO of General Systems Company opened the 29th annual BOSCON conference to a sold-out audience of industry experts and business leaders with his speech focusing on the topic, "Innovation and the Power of Total Quality Management."

In his remarks, Dr. Feigenbaum stressed the urgent need for, "Management Innovation with a Total Quality Foundation to provide the foundation for America’s economic recovery and global leadership." This theme is resonant in today’s global business environment and will continue to gain recognition, as both a challenge and an opportunity. This is a repeat of what happened during the quality crisis of the 1980’s when the recognition of Japanese quality supremacy stimulated a major effort by American industry to catch-up or be left behind.

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53

Feigenbaum Leadership Excellence Awards Ceremony
Highlights 3rd Annual
Scientific Quality Congress, Middle East

April 27, 2009 - GENERAL SYSTEMS COMPANY, Inc. - Pittsfield, Massachusetts
Mr Salem Kharnis Al-Shair receives Exceptional Leaders Award from Dr AV Feigenbaum and Dr Mansoor Al Awar
Mr. Salem Kharnis Al-Shair receives Exceptional Leaders Award from Dr. AV Feigenbaum and Dr. Mansoor Al Awar
The third Annual Scientific Quality Congress, took place again this year in Dubai, UAE. The Conference tackled the issues of Total Quality implementations in the UAE, where the debate highlighted the importance of quality to measure the success of institutions and organizations. The conference also featured presentations ranging from “Maintaining Quality Reputation” to “Strategies for sustainable development of business excellence. A major highlight of the event was the annual presentation of the Feigenbaum Leadership Excellence Award, organized by the Virtual Executive Club (VEC) at Hamdan Bin Mohammed e-University.

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54

BERKSHIRE BUSINESS QUARTERLY FEATURES ARTICLE ABOUT THE FEIGENBAUM BROTHERS

- - -

"THE BROTHERS OF INVENTION"

October 10, 2008 - GENERAL SYSTEMS COMPANY, Inc. - Pittsfield, Massachusetts
Feigenbaum Brothers The feature article in the 2nd Quarter, 2008 issue of the Berkshire Business Quarterly (BBQ) magazine outlines the personal story of two brothers in the Berkshires of Western Massachusetts and how they joined forces to create the global Total Quality Management movement from their own backyard.

Armand V. Feigenbaum and his younger brother Donald S. Feigenbaum grew up on Edward Avenue and graduated from Pittsfield High during the depression. Both brothers earned their bachelor degree from Union College in Schenectady, New York. Armand (Val) continued at MIT where he earned a master’s degree from the Sloan School of Management and a PhD in economics. Both brothers started their careers with GE after college.

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52

FEIGENBAUM RECEIVES AMERICA'S HIGHEST TECHNOLOGY AWARD IN WHITE HOUSE CEREMONY

September 29, 2008 - GENERAL SYSTEMS COMPANY, Inc. - Pittsfield, Massachusetts
Dr. A.V. Feigenbaum Dr. Armand V. Feigenbaum, President and CEO of General Systems Company, today received the National Medal of Technology and Innovation, the nation's highest honor for technological achievement, from President George Bush in a ceremony at the White House. General Systems is an engineering firm that designs and installs systems for improved quality and management effectiveness in companies throughout the world.

Noted as a hands-on engineer and innovator, Dr. Feigenbaum is the originator of Total Quality Management, the approach to quality and profitability that has profoundly influenced management technology strategies and productivity improvement initiatives throughout the world. The several editions of his famous book, Total Quality Control, have been published in more than twenty languages.

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51

Feigenbaum to Receive Technical Achievement

President Bush will honor Pittsfield native

By Tony Dobrowolski
The Berkshire Eagle -- PITTSFIELD, MA — August 27, 2008
Dr. A.V. Feigenbaum Armand V. Feigenbaum, the president and CEO of General Systems Co. of Pittsfield, is one of eight recipients chosen to receive the 2007 National Medal of Technology and Innovation.

The National Medal of Technology and Innovation, formerly the National Medal of Technology, is the highest honor for technological achievement bestowed by the President of the United States on America's leading innovators. Feigenbaum and the seven other recipients will receive their awards from President George W. Bush on Monday, Sept. 29, in Washington.

"This may sound funny, but I am actually humbled by it," the Pittsfield native said yesterday, "because I know it's the nation's leading technology award."

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EXCERPT FROM JULY 2008 ISSUE OF QUALITY PROGRESS MAGAZINE

Quality Progress Magazine Cover AS TECHNOLOGY BRINGS the four corners of the world closer together, organizations are discovering that expansion is crucial to their survival. Companies are attempting to extend their global reach, and, as a result, corporate quality leaders face constant challenges.

Those forces can be thought of as a scissors whose sharpened blades can close in on companies as they attempt to manage their international business growth. One blade is the strong upward pressure created by the rising costs of development that companies face despite their best cost-containment efforts. The other blade puts equally intense downward pressure on pricing for products and services, created by the often brutally demanding global market changes.


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50

Berkshire Museum Reopening Features New
Feigenbaum Hall of Innovation


Berkshire Museum with Feigenbaul Hall of Innovation
April 14. 2008 – The General Systems Company, Inc. – Pittsfield, Massachusetts

Executive director Stuart Chase proudly presided over the reopening of Pittsfield’s renovated Berkshire Museum showing off it’s newest addition, the $1.2 million Feigenbaum Hall of Innovation and .....

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48

Interview with Dr. A.V. Feigenbaum
Featured in November Issue of
The McKinsey Quarterly


December 4, 2007 – General Systems Company, Inc. – Pittsfield, Massachusetts

The November 2007 issue of The McKinsey Quarterly online journal features an English translation of an interview with Dr. A.V. Feigenbaum that was featured in the March 2007 issue of McK Wissen – a German affiliate of the parent company.


McKinsey Quarterly Abstract of A.V. Feigenbaum

The English translation of this interview may be viewed by clicking here.

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46

ICOQ Conference to Honor Dr. A.V. Feigenbaum

August 31, 2007 -- General Systems Company, Inc. – Pittsfield, Massachusetts

Dr. A.V. Feigenbaum, President and CEO of General Systems Company of Pittsfield, Massachusetts will deliver the opening Keynote Address to the 42nd International Congress of Quality in Management to be held on October 1-2 in Buenos Aires and on October 4-5 in Porto Alegre, Brazil.

Dr. Feigenbaum will be honored at both locations in a tribute to his historic early contributions to the advancement of quality in South America in the 1940’s and 50’s and his continued support to the quality profession over the years in Latin America....

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Dr. A.V. Feigenbaum
Addresses IAQ Symposium
During ASQ World Conference on Quality and Improvement
On
The Globalization of Total Quality and Its Major Benefits

June 28, 2007 -- General Systems Company, Inc. – Pittsfield, Massachusetts

Dr. A.V. Feigenbaum, President and CEO of General Systems Company, Inc. (GSC) of Pittsfield, Massachusetts spoke at the International Association of Quality (IAQ) Symposium in Orlando, Florida on May 2 on the powerful new character of quality throughout the world and its implications for the near future.

Driving all this are economic, human and technology changes ...

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44

ASQ Awards Feigenbaum Medal of Distinction at 2007 World Conference on Quality
May 30, 2007 -- General Systems Company, Inc. – Pittsfield, Massachusetts

The American Society for Quality (ASQ) presented this year’s Feigenbaum Medal award to Vivek Nanda during its World Conference on Quality and Improvement in Orlando, Florida on April 30.


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His Highness Shaikh Mohammed bin Rashid Al Maktoum and Dr Armand V Feigenbaum

Quality Leader meets Dubai Leader at 1st Annual MEQA Conference

May 1, 2007 - General Systems Company, Inc. – Pittsfield, MA

The 1st Annual Conference of the Middle East Quality Association (MEQA) in March was the setting for an historic meeting between Dr Armand V Feigenbaum and His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. Shaikh Mohammed was the inaugural recipient of the prestigious Feigenbaum Leadership Excellence Award in 2006, which was further distinguished by retiring it to the “Exceptional” Category.

The Feigenbaum Leadership Excellence Award is dedicated to honor men and women in the Arab world for their exemplary leadership in driving their organizations to instigate a quality approach in business and society, and for acting as role models for others to follow. It is meant to encourage the growth and development of organization competitiveness through the instigation of exemplary leadership. It is also meant to place emphasis on quality and the drive to continuous improvement, to encourage the practice of long term thinking and sustainable performance, and the behavioral mindset that builds successions of effective and able leaders at all levels.

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FEIGENBAUM FORUM STRESSES GLOBAL PERSPECTIVE

PITTSFIELD, MA - November 08, 2006 - General Systems Company, Inc.
On October 25th the 11th Annual Armand and Donald Feigenbaum Forum was held in Feigenbaum Hall on the Union College campus to discuss "The Global Imperative: Approaches to Internationalizing the Union Experience." Each year, the Feigenbaum Forum stimulates dialogue about integrating corporate management principles with higher education administration.

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In The News ...

General Systems in the News - Business Week, Industry Week, Financial Times
Articles:

German Trade Magazine McK Wissen 20 Honors "Founder of Quality Management"

Pittsfield, MA, April 2, 2007 – General Systems Company, Inc.
The highly regarded German Trade Magazine, McK Wissen 20, features an interview in its March 2007 "Quality" issue with Dr. Armand (Val) Feigenbaum – President and CEO of General Systems Company, Inc. The interview occurred in January in his office overlooking Park Square in Pittsfield, which is situated in the "Heart of the Berkshires" of Western Massachusetts.

McK Wissen 20 requested the interview with Dr. Feigenbaum to use it as a lead article in a special issue dedicated to the subject of "Quality." The intent of this issue was to raise awareness amongst readers that quality is one of the most critical factors for success in today’s highly competitive global marketplace, in which advances in high tech have created greater customer demand for quality than ever before. The magazine also wanted to discuss the changing nature of quality: What does quality really mean in today’s world? A major point made during the interview was that quality is not only about defect reduction anymore, but about fulfilling customer’s quality expectations in every aspect, regarding the quality of both products and services.


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Quality Progress Magazine Features
Dr. AV Feigenbaum’s views on
“The International Growth of Quality”

PITTSFIELD, MA - February 20, 2007 - General Systems Company, Inc.
Quality Progress Magazine The February 2007 Issue of Quality Progress magazine features an article by Dr. AV Feigenbaum titled, “The International Growth of Quality.”

Demands of the global economy have caused major developments in the growth of quality internationally, creating challenges for companies that hope to succeed. They must embrace a new way of leveraging quality and think about it beyond terms of just eliminating defects. Dr. Feigenbaum states that in today’s international arena it requires that businesses deliver high quality value to customers – quality must become a fundamental, day-to-day operation and provide ongoing strategy.

As a result of these influences and pressures, quality has become a global language for businesses and customers. The article points out ...


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The Quality Professional
magazine article explores
"The Life of Dr. Feigenbaum"
PITTSFIELD, MA - March 7, 2006 - General Systems Company, Inc.
The President and CEO of General Systems Company, Dr. Armand V. Feigenbaum is featured in the January/February 2006 issue of The Institute of Quality Assurance's magazine, The Quality Professional. This article is the first of a new series about significant quality thinkers over the years, looking at Dr. Feigenbaum and his revolutionary concept in the 1950's that quality was everybody's job.....

Read Full Article - This article first appeared in the Jan/Feb 06 edition of Quality Professional, the newsletter of the Institute of Quality Assurance (www.iqa.org)

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QualityProgress Magazine Features
A.V. Feigenbaum's Contribution to Quality



PITTSFIELD, MA - January 13, 2006 - General Systems Company The November 2005 issue of QualityProgress Magazine features a pair of articles recognizing the contributions of Dr. A.V. (Val) Feigenbaum to the quality profession and to the acceptance of quality as a tool of management.


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News Release: 
ARMAND V. FEIGENBAUM & DONALD S. FEIGENBAUM
Address the Topic: WHAT QUALITY MEANS TODAY
The winter 2005 issue of the prestigious MIT Sloan Management Review includes an article representing the views of General Systems Company's founders


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Accolades Magazine: 
Features Feigenbaums' achievements as "Founding Fathers of Quality"
Donald S. and Armand V. Feigenbaum (Val) are honored in Accolades Magazine as, "The Founding Fathers of Quality."

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The Feigenbaum's The Power of Management Capital excerpt from the November issue of Quality Progress magazine.

The November 2004 issue of Quality Progress magazine features an excerpt from the latest book from Armand and Donald Feigenbaum, The Power of Management Capital.

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Business Week: 
Never Mind The Buzzwords. Roll Up Your Sleeves

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Industry Week: 
Partial's Not Enough The business power of quality comes from total management.

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