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| The Power of Management Capital
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How to Sustain and Accelerate Business Growth and Profitability by Effectively Accumulating, Innovating, and Utilizing Management Capital
Armand V. Feigenbaum
President & CEO
General Systems Company, Inc.
And
Donald S. Feigenbaum
Executive Vice President & COO
General Systems Company, Inc.
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Comments and Endorsements
"Val and Don Feigenbaum's no nonsense, engineering-based approach to quality has allowed us to make a threshold reduction in failure costs with resulting improvement in customer satisfaction and bottom-line results. I have no doubt that The Power of Management Capital will offer a similar road map to success for those who choose it." (Dick Davidson, Chairman, Union Pacific Corporation)
"Val and Don Feigenbaum have spent a lifetime teaching us how to do things the right way and then pushing us to look for even more ways to improve upon success. This relentless quest for discipline and innovation is the subject of their latest effort, The Power of Management Capital. Feigenbaum introduces us to the management profiles and business practices that deliver results even though we operate in a global environment where the rules can change almost daily." (Tim Solso, Chairman and CEO, Cummins Inc.)
"Facing the enormous challenge of rescuing Tenneco, we had no technology or product silver bullets available -- we turned to the Feigenbaum's Cost of Quality approach. Three years later, we had created $2 billion of cost savings -- real margins without sacrificing the core businesses of our valuable people. We called it 'soft restructuring,' but really it was our 'silver bullet.'" (Dana G. Mead, Retired Chjairman & CEO of Tenneco, Inc.)
"Armand and Donald Feigenbaum have identified the challenges that managers will face in the 21st century. They propose the basic characteristics that successful companies will have. The book provides a crystal clear road map that will prove to be a fundamental tool for managers to be successful in this century." (Gabriel Bitran, Deputy Dean and Nippon Telegraph & Telephone Professor of Management, MIT Sloan School of Management)
The Power of Management CapitalTM
How to Sustain and Accelerate Business Growth and Profitability by Effectively Accumulating, Innovating, and Utilizing Management Capital.
The root of Management Capital is the leadership knowledge and innovation that separate industry leaders from also-rans, and the continuous and company-wide emphasis on furthering those innovations. Beyond that, however, Management Capital is the fundamental business force that is having a profound impact on economic growth today, and will continue well into the 21st century.
While management capital is difficult to measure and report in traditional accounting terms, its impact on business growth is unmistakable. Let The Power of Management Capital show you how industry leaders from General Electric to Wal-Mart have succeeded by utilizing and leveraging their management capital, and how you can follow their lead to drive innovation and long-term success throughout your organization.
Armand Feigenbaum – hands-on visionary widely regarded as the founding father of the global quality imperative – teams with his brother and fellow business executive Donald Feigenbaum to outline a rulebook for management and leadership innovation in the 21st century.
Table of Contents
| Preface |
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| Chapter 1: |
New Management for Business Growth in a Sustained Economy |
| Chapter 2: |
Capitalizing Management Power: Lessons from the Great Japanese Economy |
| Chapter 3: |
Emphasizing Quality of Management Instead of Quantity-of-Management |
| Chapter 4: |
The Character of the
Company |
| Chapter 5: |
Managing for Growth in the New Competitive Landscape |
| Chapter 6: |
Sustaining Business Growth by Recognizing and Reconnecting Management “Disconnects” |
| Chapter 7: |
Reducing Failure Costs and Increasing Systems Effectiveness |
| Chapter 8: |
Developing visible and Invisible Competitive Strength and “Materializing” Management Capital” |
| Chapter 9: |
10 Leadership Characteristics for Capitalizing Management Power Throughout the Business Value Chain |
| Chapter 10: |
The Customer – Not Wall Street – Delivers the Business’ Income |
| Chapter 11: |
Powering Management Capital |

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